For inquiries about a Clik2pay transaction, please contact the merchant you purchased from directly. They can assist you with any questions about a pending payment, a past payment, or a refund.
Do not contact Interac Corporation. They do not assist with individual transaction inquiries.
Clik2pay allows Canadians to pay with Interac e‑Transfer. Whether you are shopping online, paying a bill, or making payments on the go, you can pay easily and securely, directly from your bank account at participating merchants.
It’s a secure and familiar Interac e‑Transfer experience.
The description will include the name of the merchant you purchased with, but the exact descriptions will vary by bank.
It’s free to pay with Clik2pay. No fees are charged by Clik2pay, or your bank to accept an Interac e‑Transfer request.
Maximum payment limits vary by bank. The range is typically between $3,000 to $10,000 per day.
Please contact the merchant directly for any refund requests.
No. Clik2pay uses the popular Interac e‑Transfer service, which enables you to pay directly from your bank account. We do not collect or store any personal financial data including your online banking login or your bank account details.
No registration or sign-up is required. To pay with Clik2pay, simply log in to your bank’s mobile app or online banking to accept the request.