Empowering Business Collections Teams: The Modern Way to Get Paid Faster

Late payments are a major challenge for businesses with internal accounts receivable (AR) teams and billing departments. Inefficient workflows, inconsistent communication, and outdated payment methods delay cash flow and increase operational costs.

Modernizing internal collections with digital, automated tools can boost payment completion, reduce friction, and improve customer experience.

 

Modern Collections Strategies for Businesses

1. Automate Outreach and Follow-Ups: Use timed SMS and email campaigns to replace repetitive manual follow-ups. Automation ensures customers receive reminders at optimal times without overloading staff.
2. Simplify Payments with Embedded Links: Mobile-friendly, one-click payment links remove barriers such as manually entering account numbers or payee details. Faster payments improve cash flow and reduce collection cycles.
3. Gain Full Visibility and Insights: Integrated platforms allow AR teams to track outstanding invoices, measure campaign success, and forecast cash flow with real-time data.
4. Reduce Costs by Shifting to Bank-Based Payments: Encouraging bank-to-bank payments instead of credit card transactions lowers fees and simplifies reconciliation.

Clik2pay in Action for Businesses

https://youtu.be/X7htFESowiM 

Businesses using Clik2pay can:

• Send personalized payment links via SMS and email
• Automate AR workflows to save time and improve efficiency
• Track customer engagement and payment completion
• Shift to secure, compliant, low-cost payment rails

Kingston Data & Credit Case Study Highlights

Kingston Data & Credit provides a strong example for business AR teams. By embedding Clik2pay payment links in outreach, they automated workflows and reduced manual effort. Payments that once required repeated phone calls and emails are now processed automatically, with 20–40 daily payments handled without human intervention.

The mobile-friendly, bank-integrated links increased liquidation rates and improved the customer experience. Staff were able to focus on high-value tasks instead of repetitive outreach, while the company gained full visibility into performance and results.

“This isn’t just better for the customer. Our collectors are excited — they’re asking us to send the links to them.”

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Actionable Insights for AR and Collections Teams

1. 1. Automate repetitive outreach to free staff for higher-value work.
      
   2. Embed frictionless payment links to boost payment completion.
      
   3. Monitor performance using real-time data to optimize collections.
   4. Prioritize mobile-first strategies to meet customer expectations.

Meet our team at RMA 2025. Visit the Receivables Management Association Conference 2025 to see how our pay by bank solution works. 

Request a demo or visit: www.clik2pay.com