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The 2025 eTail Toronto event explored the Canadian retail scene with themes focused on conversations: from hyper-personalized AI experiences to omnichannel agility and the growing importance of loyalty in a complex economic climate. Here are the top three takeaways from this year’s eTail Toronto conference: 1. AI and Data-Driven Personalization at Scale A clear eTail […]

There is a great quote that goes like, “Change is the only constant.” This quote perfectly sums up Canada’s online retail space. One month, you’re rolling out a new social campaign, the next you’re rethinking your entire checkout experience because customer habits have changed. The retailers leading the pack in 2025 aren’t just reacting to […]

Ever binge-watched a series only to have your streaming app freeze right before the big reveal? In online retail, checkout is that “final episode” moment—the place where excitement peaks, but one wrong hiccup sends the audience scrolling elsewhere. Just like pop culture obsessions need a flawless finale, your payment options are what turn casual viewers […]

If it feels like payment choices online are multiplying every year, you’re not imagining things. Canadian shoppers and merchants now expect more options than ever, and the fastest-growing businesses are adapting by making payment flexibility part of their growth plan. Beyond credit and debit cards, Canadians can pay with everything from bank transfers (such as […]

If you run a business in Canada, you know the landscape is always shifting. Costs are up, fraud is a real threat, and your customers expect payments to be fast and easy, no matter how they shop. So when it’s time to choose how you get paid, the real question is: are you spending too […]