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Why Payment Friction is Costing Canadian Collection Agencies In the world of debt collection, every extra step in the payment process can mean the difference between a successful recovery and a lost opportunity. For Canadian collection agencies, reducing friction isn’t just about convenience—it’s a proven way to boost recovery rates, improve customer satisfaction, and streamline […]

A smooth and simple checkout process is one of the most powerful ways to boost online sales and customer satisfaction. Yet, many businesses worry that improving checkout means adding more tools, steps, or technical headaches. The good news? You can enhance your checkout experience without making things more complicated for you or your customers. Why […]

Canadian businesses and consumers are rapidly embracing pay by bank solutions—especially Interac e-Transfer. Here’s why this payment method is gaining ground, and how adding Interac e-Transfer as a way to pay helps businesses expand reach, lower costs, avoid chargebacks, and offer more choice. 1. Lower Payment Fees Credit card fees in Canada typically range from […]

If you’re collecting donations manually using Interac e-Transfer®, you already know the pain. Donor information that doesn’t match the transfer, chasing down missing details, and countless hours spent reconciling donations with donor details. It’s time-consuming and, worst of all, it takes your focus away from your mission. The Problem: Manual Processing Slows You Down When […]

At the Payments Canada Summit, the “Pay by Bank: Building Momentum in Canada” panel revealed the growing adoption of bank-connected payments. With pay by bank seeing a 328% year-over-year growth, the trend is clear: both businesses and consumers are embracing this payment method as an alternative to traditional options. Key insights from the panel Canadians […]