Blog

Payment experience and customer loyalty are tightly connected, even if customers never say, “I love this brand because of their checkout.” In reality, a smooth, trusted way to pay is one of the quiet reasons people come back, and a clunky one is a big reason they leave.​ Why payment is a loyalty moment, not […]

Understanding real-time payments in Canada means looking at how systems such as Interac e‑Transfer work today and how the upcoming Real-Time Rail (RTR) will transform instant money movement in the next few years. These changes will affect how consumers, businesses, and financial institutions send, receive, and reconcile payments across the country.​ What are real-time payments? […]

Customers are getting tired of passwords, card updates, and failed payments. Pay by bank solves a lot of that pain, but most people won’t change their behaviour unless they clearly see what’s in it for them. This is where smart, simple encouragement comes in. Start With Why It’s Better Before asking customers to do anything […]

Pay by bank makes it easy for your customers to pay you straight from their bank account, without using a credit card. It is fast, familiar, and can help Canadian businesses cut payment costs and get paid sooner. What is pay by bank? Pay by bank allows customers to pay directly from their Canadian bank […]

The Kingston Data & Credit case study is a great example of how modern collections technology can transform agency workflows and business AR teams. Their experience offers valuable lessons in improving customer engagement, reducing manual work, and increasing payment completion rates. Download for FREE: LINK Challenges Faced and Solutions Deployed Like many agencies, Kingston Data […]